【Silks Place Tainan】The hotel was honored to receive the 2024 GTS Two-Stars Award, recognizing excellence in dining, guest rooms, energy use, services, and local cultural heritage. Through the collective efforts of all colleagues, we uphold the core values of sustainable tourism.

【Silks Hotel Group】The Silks Hotel Group has been awarded the "Golden Award for Happy Enterprises" by 1111 Job Bank for three consecutive years, recognizing its excellence in the leisure and entertainment service industry. This underscores the group's dedication to sustainable talent development and its unwavering pursuit of service excellence and quality.

【Regent Taipei】Regent Taipei has adopted the British private butler service for 30 years, training hundreds of staffs to become professional butlers, making the hotel a preferred accommodation choice for travelers. To enhance its competitiveness, the hotel has invited British butler expert Wayne Fitzharris to continually offer training programs to strengthen each butlers' competence.

【Silks Place Tainan】 Silks Place Tainan specially arranged courses to train the Service Center and Concierge team to become professional city guides. After training, the team can lead guests to walk through the streets, visiting temples, indulging in the charm of this ancient and beautiful cultural city.

【Regent Taipei】Courses such as role-playing, industry training, and workplace mentorship were taught in cooperation with the Tourism Industry Transformation Training course implemented by the Ministry of Communications during the COVID-19 epidemic to further educate employees.

【Silks Hotel Group】Created and launched the Silks University APP, a digital learning platform, to provide employees with a more progressive, comprehensive, and personalized learning environment.

【Just Sleep】Established a healthy work culture by providing various leisure, sports, educational clubs, and guest lectures for employees to participate in and encourage a healthy work/life balance, self-development, and career growth.

【Regent Taipei】Introduced the AI Chinese Medicine Assistive Diagnostic System to provide employees with health consultations through big data analysis and educate employees on healthy courses of action.

【Silks Place Taroko】Launched a variety of local tours to create unique nature experiences for all guests. Provided deeper knowledge on the national park’s environment and ecology, conducted by the hotel’s specially trained professional tour guides and storytellers.

【Silks Place Tainan】Showcased tight integration with the surrounding community by collaborating with Tainan’s Xigang District Office to promote a new community building project. The hotel’s Executive Chef B.B. Cheng offered cooking classes to local mothers and organized events for them to demonstrate their acquired cooking skills.